FAQs

Yes, we are certified by the International Kosher Council.

Please send your inquiry to info@cityrootsnyc.com

Yes! We deliver to parts of Manhattan. Click “Order Now” and input your address to see if we deliver to you. We have a minimum of $20 for delivery before tax and tip.

If you would like to know the status of your order, please check the email receipt that you receive from us. The location information is listed in the email. We’d suggest contacting the location directly to find out more information.

For any order issues, please email us at info@beyondsushinyc.com. A member of our team will get back to you within 36 hours to resolve your issue. For immediate assistance, please call our restaurants directly.

Please email info@beyondsushinyc.com to discuss.

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We do offer a variety of items that are free of common allergens. However, please note that we only have one kitchen, so there may be chance of cross contamination.

For any feedback about your experience, please email us at info@beyondsushinyc.com. A member of our team will get back to you within 36 hours. For immediate assistance, please call our restaurants directly.

We offer a variety of colorful sushi platters for pickup or delivery. Explore our innovative and delicious options for your next event! View our menu and more information here.

We deliver throughout NYC for a standard fee of 12% of your order subtotal ($35 minimum fee). For deliveries outside of NYC, inquire for availability and additional fees.

We request that orders are submitted 36 hours in advance. Orders for the weekend dates must be finalized by 3:00pm on Friday.

For last minute orders, call us at (718) 606-2179 or email catering@cityrootsnyc.com. We’ll do our best to accommodate your request, but please note that our catering office is closed on the weekends.