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Q: Are you kosher?
A: Yes, we are certified by International Kosher Council.
Q: Who do we contact for press inquiries?
A: Please send your inquiry to Marie Assante at marie@assantepr.com
Q: Do you deliver?
A: Yes! We deliver to most of Manhattan. Click here to see our delivery zones.
Q: Do you offer discounts?
A: We usually don’t offer discounts. However, sign up to our mailing list and stay in touch on social media. We occasionally do giveaways and special promotions in our app!
Q: Do you have franchise opportunities?
A: Please email info@beyondsushinyc.com to discuss.
Q: What can I do to support the Beyond Sushi brand?
A: Please leave us a friendly review on Google, Yelp and follow us on social media!
Q: Do you offer gift cards?
A: Yes. Gift cards are available here.
Q: Do you have plans to expand outside New York?
A: We would love to bring Beyond Sushi outside of New York when the right time and opportunities come.
Q: Do you take reservations?
A: Yes, we offer reservations at 4 of our Beyond Sushi locations.
To make a reservation at our flagship location at 134 West 37th Street, click here.
To make a reservation at our newest Beyond Sushi location on the Upper East Side located at 1429 3rd Avenue, click here.
To make a reservation at our Nolita location at 215 Mulberry Street, click here.
To make a reservation at our Midtown West location at 62 West 56th street, click here.
To make a reservation at our affiliated restaurant, Willow Vegan Bistro located at 199 8th Avenue, click here.
For reservations of 15 or more, please call us at (718) 606-2179 or email us at info@beyondsushinyc.com.
Q: Do you sponsor events?
A: As a small business, our resources are often limited. We try our best to sponsor events that fit best to our mission. Due to high volume of requests, we can’t always respond to every email.
Q: I’d love to share feedback about a recent experience at Beyond Sushi. How can I do that?
A: First of all, we’re very sorry to hear this. Please email us at info@beyondsushinyc.com. We’ll take care of the issue ASAP.
Q: What catering services do you offer?
A: We have three options for catering:
- Drop-off – Healthy ready-to-serve platters that are perfect for office lunches, meetings, or casual events. You can even order online!
- Full-service – Hors d’oeuvres, seated meals, and chef-manned buffets for upscale events. We also offer event staffing, bar services, rental coordination, and more.
- Private events – Book one of our restaurant locations for your next celebration. Custom event menus available.
Click here to learn more, or email us at catering@beyondsushinyc.com.
Q: What events do you cater?
A: We cater corporate meetings and and functions, private parties, lunches, weddings, and any occasion in between. Whether you’re planning a casual gathering or extravagant event, we offer exciting options that will impress your guests.
Q: What is your delivery range and fee?
A: We deliver throughout NYC for a standard fee of 12% of your order subtotal ($35 minimum fee). For deliveries outside of NYC, inquire for availability and additional fees.
For full-service event catering, we are available to travel.
Q: How far in advance should I place my order?
A: We request that orders are submitted 36 hours in advance. Orders for the weekend dates must be finalized by 3:00pm on Friday.
For last minute orders, call us at (718) 606-2179 or email catering@beyondsushinyc.com. We’ll do our best to accommodate your request, but please note that our catering office is closed on the weekends.
Q: What is your cancellation policy?
A: Orders can be cancelled 24 hours prior to your event free of charge.
If you cancel with less than 24 hours’ notice, you will be charged in full for your order.
For orders above $1,000.00 we request a deposit of 50 %. This deposit is non-refundable if your event is cancelled less than one week prior to your event date.
Q: Are you organic?
A: We’re not 100% organic.
Q: Where do you source the ingredients from?
A: We buy from local markets whenever possible.
Q: Are there gluten-free items on the menu?
A: Of course! Our sushi menu is 100% gluten free. The rest of our menu is also gluten-free friendly. However, please note that we only have one kitchen, so there may be chance of cross contamination. If you have Celiac disease or have severe allergy, we’d recommend not dining at our establishments.
Q: What sweeteners do you use?
A: We use agave in our products.
Q: Where is the nutritional information?
A: We currently don’t have the nutritional information available. However, it’s definitely in our list to work on.
Q: Is online ordering available?
A: Yes! You can order on our website. We offer both delivery and pickup.
Q: Is there a minimum for delivery?
A: We have a minimum of $20 for delivery before tax and tip.
Q: What is your delivery zone?
A: We deliver to most of lower Manhattan! Please click here to find out if we deliver to your address.
Q: Where is my order?
A: Please check the email receipt that you receive from us. The location information is listed in the email. We’d suggest contacting the location directly to find out about your order status.
Q: My order is missing some items. What do I do?
A: We’re sorry to hear this. Please email us at info@beyondsushinyc.com. We will resolve the issue as soon as we can.
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You may download or copy the Content and other downloadable items displayed on the Services for personal use only, provided that you maintain all copyright and other notices contained therein. Copying or storing of any Content for other than personal use is expressly prohibited without prior written permission from Beyond Sushi or the copyright holder identified in the copyright notice contained in the Content.
Miscellaneous
These Terms of Service have been made in and shall be construed and enforced in accordance with New York law. Any action to enforce these Terms of Service shall be brought in the federal or state courts located in New York City. Correspondence should be sent to info@beyondsushinyc.com. You agree to report any copyright violations of the Terms of Service to Beyond Sushi as soon as you become aware of them. In the event you have a claim of copyright infringement with respect to material that is contained on the Beyond Sushi website, please notify info@beyondsushinyc.com.
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